UNDERTAKING A HYBRID CLOUD ADOPTION JOURNEY

Key considerations when driving change in the technology environment

Bringing
Business on the journey

Streamlining and optimising legacy environment

Forging a
solid migration path

Building out new capabilities and skills

Balancing value with budget constraints

Meeting security and compliance requirements

While public cloud may not present itself as a one-size-fits-all solution for most businesses, a hybrid model bypasses some of the cloud adoption constraints.

This, however, places an increased emphasis on finding the right fit solutions, requiring careful planning and consideration to questions, such as:

Which applications to modernise, by when, and how to sequence decommissioning?
How to strike the balance between benefit, technical-fit and risk/compliance obligations?
Which architectural solutions will respond to market shifts with resilience?
How to enable insight within operations to accelerate efficiencies?
Which engagement platforms to integrate to differentiate services?
How to overcome evolving data protection and regulatory requirements?

Where to start when modernising a core operating platform

Each of the elements below provides guidance from similar programmes.

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Integration

Integrating cloud services with legacy on-premise applications and other cloud services and applications is complex.

BSG recommends:

1. Fully understand all the integrations required before committing to timelines.

2. Create integration patterns for re-use. This will save time and create standardisation across projects.

3. Use existing integrations, APIs and web-services where possible.

4. Create an updated data model and define relationships with other systems.

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Architecture

When it comes to “nice to have” features, trade-offs will be necessary.

BSG recommends:

1. Use scenario planning to visualise different options, and help inform technology decisions and approaches. What you choose will be unique to your enterprise.

2. Negotiating trade-offs requires time, make sure you build in enough time to do it properly.

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Decommissioning

Most organisations understand the value of moving to the cloud, but few proactively plan for the decommissioning of their legacy systems in parallel. This can be extremely costly.

BSG recommends:

1. Think about decommissioning from the outset to reduce operational costs as early as possible.

2. Work with the affected business units to build buy-in and ensure a smooth transition.

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Migration

Data migration, especially with poorly documented legacy systems, can be time-consuming and tedious.

BSG recommends:

1. Fully understand your data migration needs. To do this, you may need an external partner, as internal teams have other focuses and traditional systems integration partners can be reluctant to include it.

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Programme

Establish firm foundations for the programme to ensure it delivers the expected business benefit.

BSG recommends:

1. Consider the business and technical ownership, and governance needed to make the investment worthwhile.

2. Document how governance will be ensured, the models, gates, roles and responsibilities required.

3. Define the expected benefits and how they will be measured, and understand what incremental value can be delivered

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Protecting sensitive data is a key concern when moving to the cloud. But, not all domains are ready.

BSG recommends:

1. Identifying the impacted domains early and engaging in change management to ensure buy-in.

2. Understanding the operational risk and building support for approvals and mitigation steps.

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Release Management

Knowing what changes can be made without risk is key to creating incremental value in a transformation journey.

BSG recommends:

1. Define the minimum viable product (MVP) and final product upfront, then define a plan to iterative move from MVP to final product.

2. Define the benefits and dependencies of each release, and how benefits will be measured.

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Transition Management

Effective transition management needs a detailed understanding of the solution, and seldom receives adequate focus upfront.

BSG recommends:

1. Highlight the programme needs well in advance and define an approach specific to each stakeholder group.

2. Understand stakeholder needs will change throughout the programme. Be agile enough to accommodate those changes.

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Business Architecture

When it comes to new technologies, business areas can disagree on a range of things – from measures of success to uncertainty about the change.

BSG recommends:

1. Considering where the business needs to go and establish a model to support that.

2. Understand the incremental steps to get there and the benefits of the change, and consider how those benefits will be measured.

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Product Management

Theoretically, dedicated Business Product Owners prioritise features for development. In practice, however, Product Owners need support to do this, based on customer pain points.

BSG recommends:

1. Provide support to translate pain points into features in collaboration with software engineers.

2. Use process engineering to create reference models (people, process, technology) to help determine priorities

How we've helped our clients and believe we can help you

We transform business operations through insights discovery and technology-enabled business change.

Core banking platform migration

Using AWS best-practice

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Cloud partner negotiations

Managing negotiations for a R1bn+ deal

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Decommissioning legacy systems

Designing a practical toolbox

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Saas platform vendor selection

A fact-based approach

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Core systems transformation

Revealing the costs, risks and benefits

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Enabling a single-view of customer

Through Salesforce implementation

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Cloud identity access management

Reducing cost, mitigating risk and improving governance

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Enabling a 10x return on investment

Imrpoving operational efficiency and customer experience

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Cloud-based data strategy

Enabling governance and structure

Download the PDF

Driving digital transformation

Through innovative cloud-based technologies

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Driving digital transformation

Using data to predict the likelihood of credit default

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Click titles to see case study summary

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The benefits of cloud technology are generally well-understood: trading a capital expense for an operational one, increasing speed and agility, enabling focus on core business activities rather than on maintaining data centres, and the ability to deploy globally in minutes. In light of these, we have seen a significant push to the cloud in South Africa in recent years.

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Want to know more? Get in touch.

We understand your business, we understand your needs and have worked with numerous clients to deliver business transformation programmes to accelerate performance, build customer affinity and transform operations?

Let us work with you to help you achieve your business vision.

UNDERTAKING A HYBRID CLOUD ADOPTION JOURNEY

Key considerations when driving change in the technology environment

Bringing Business on the journey

Streamlining and optimising legacy environment

Forging a solid migration path

Building out new capabilities and skills

Balancing value with budget constraints

Meeting security and compliance requirements

Where to start when modernising a core operating platform

How we've helped our clients and believe we can help you

We transform business operations through insights discovery and technology-enabled business change.

Want more?

Want to know more? Get in touch.

We understand your business, we understand your needs and have worked with numerous clients to deliver business transformation programmes to accelerate performance, build customer affinity and transform operations?

Bringing
Business on the journey

Forging a
solid migration path