How do you merge customer journeys, data and agile methods for effective systems delivery?By Eunice Steyn, BSG Senior ConsultantTo keep pace with rapidly changing customer needs, systems delivery [...]
Intelligent Automation in Africa: 3 steps to a great digital-first customer experienceWith a predicted 450 million banked customers across Africa by 2022 – and approximately 40% of those [...]
Is a connected data platform the latest silver bullet for Insurers?By Ilse Willemse, Principal ConsultantNo, it is not! At first glance, the solution seems simple: A connected data platform with [...]
