Engagement overview

A leading African bank undertook a large-scale modernisation programme, which would include decommissioning of legacy applications and infrastructure no longer required. When implementing a modernisation programme, planning upfront for decommissioning of existing systems is critical. Failing to decommission legacy systems is like buying a new house while still paying for the old one that no one lives in. Keeping both new and legacy applications running not only escalates costs but results in the reduction of resource capacity and performance, if both systems need to be supported and maintained by the same teams.

BSG worked with the bank to identify the applications and infrastructure to be decommissioned, the business units that would be affected and the various interfaces to be modified or terminated. Using this, a prioritised view of systems across the bank was created, based on detailed insight-led scenario planning.  BSG designed a practical toolbox to support business units across the bank to make the right decommissioning decisions.

A set of guiding principles was established to identify legacy applications and infrastructure to be decommissioned. BSG engaged with senior executives when developing the decommissioning strategy, approach and core principles. Additionally, business and technical SMEs were engaged to ensure a thorough understanding of all dependencies, and to investigate possible decommissioning scenarios. Significant investment was made in aligning the business and technical stakeholders, to ensure upfront buy-in.

Applications identified for decommissioning were mapped against the business functions they impacted, prioritised based on business criticality, and proposed programme deployment timelines were mapped. The underlying Total Cost of Ownership (TCO), business processes, technology infrastructure, interfaces and integrations were further analysed to understand the scope of the decommissioning effort required, and ensure all components were adequately catered for in the proposed timelines. A Decommissioning Framework and Methodology – a toolbox – was created, detailing the steps business units should follow in the decommissioning process.

BSG used an iterative, collaborative approach involving stakeholders upfront, which helped create a sense of ownership. 

As a result, BSG assisted in:

  • Identifying all applications and infrastructures to be decommissioned
  • Defining the decommissioning programme timelines, based on the criticality of each system to business operations
  • Identifying risks and dependencies

Furthermore, migration and archival requirements were identified, resulting in certain applications being scheduled for decommissioning sooner than initially planned.

Most importantly, BSG assisted the bank to strategically plan its decommissioning programme in parallel with its modernisation programme, creating a practical set of steps that can be repeated to enable any decommissioning process.

Making a difference

Making a difference in communities

BSG was able to quickly and effectively deliver outcomes with reduced effort and on shorter time frames than initially planned by leveraging the BSG team involved in the modernisation programme for context.

By creating a clear understanding of the applications and infrastructure to be decommissioned, including constraints and dependencies, the bank will be able to proactively manage costs, and budget and allocate resources accordingly. The practical toolbox enables business units across the bank to ask the right questions and make the right decisions, based on their context, when it comes to decommissioning. 

The toolbox increases efficiency, reduces downstream costs and enables proactive forward planning of the decommissioning programme. In addition, the decommissioning programme combined with the modernisation journey, will enable the bank to secure ROI and reduce risk posed by the legacy IT estate.

Chief Executive Officer

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Digital First Customer ExperienceLegacy System Decommissioning Abridged