Maximising the competitive advantage gained from a holistic enterprise architecture refresh

BSG assisted a leading South African insurance and investment company to understand the full cost, risk and benefit implications of their organisation-wide, holistic transformation of core systems, which aligned to their five-year business strategy.

overview of the clients needs
  • To expand their core business beyond the traditional institutional investment products, to remain competitive in their rapidly evolving industry
  • An organisation-wide, holistic transformation of internal systems
  • A consolidated view of the transformation required, entailing an understanding of the total cost of ownership, change needed, investment required and potential benefits of the transformation
  • Guidance to ensure sound investment choices could be made, allowing for changes in direction on existing transformation initiatives
  • To create a business case that would outline the capabilities and initiatives required to support the envisaged enterprise architecture
  • Analyse current and planned initiatives across business and IT
  • Define the total cost of ownership of investing in new core systems and platforms needed to enable the holistic transformation
  • Identify potential risks and benefits that the holistic transformation would deliver for business, to aid in validating the associated costs
  • The business case allowed the client to make informed decisions about immediate investment needs as well as future planning of the transformation journey
  • The analysis revealed various unexpected potential risks in the proposed delivery plan, which aided the client to adjust their planning in time to avoid significant delays and unnecessary costs
  • This enabled the client to optimise the transformation process and formulate a new agile, iterative, value-driven approach, allowing the prioritisation of initiatives to ensure incremental progress, thus maximising returns
  • Empowered the client to implement improved processes to market value added services to customers

BSG revealed the costs, risks and benefits of transformation, enabling an iterative, value-driven approach which mitigated risk and maximised business value.

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