Enabling business success through a revised operating model to build careers and transform culture and performance

BSG was trusted by a South African asset finance house to fundamentally shape the future of the organisation, by reviewing their existing business analysis (BA) capability to design the required BA capability and establish a Centre of Excellence (CoE).

overview of the clients needs
  • Clarity regarding the BA function to address the disconnect between business and IT and facilitate IT delivery
  • Ensure the BA function meets the enterprise-wide objectives and participates in strategic business planning and benefits delivery
  • Grow BA maturity by evolving the skills and talents of the BA function
  • Set up a CoE to serve as a custodian of BA best practice across the organisation
  • Define the BA ecosystem, interactions and working agreements across the organisation
  • Outline the matrix structure for the BA organisation
  • Redefine BA roles and descriptions and map BA career development paths
  • Establish a standardised business analysis process to be followed by all BAs
  • Create a BA CoE balanced scorecard and required metrics and key performance indicators (KPIs)
  • Improved BA productivity and performance
  • Consistency and completeness of BA competency Increased retention and staff engagement levels
  • Articulated BA delivery methodology BA capability set up to cater for improved project quality output, delivery times and capacity
  • Standardisation and adoption of leading BA practice methods and tools

Establishing a Centre of Excellence to drive business analysis best practice across the organisation.

Does your business need the expert internal support that only a Centre of Excellence can offer?

During our two-decade history, BSG has been instrumental in establishing a number of centres of excellence across a variety of industries.

Related Case Studies

Contact Us

We love talking about change. If you've been inspired by anything you've read here, please get in touch.

Not readable? Change text. captcha txt