Establishing a new retail bank operating model

BSG partnered with a JSE-listed specialist South African investment and private bank to assist them in launching a new and uniquely distinctive retail bank, to drive a strategic initiative to increase “sticky” deposits to comply with legislative requirements.

overview of the clients needs
  • Partner to lead and manage the change programme, including the interface with 3rd party suppliers
  • Oversee the validation and completion of the operating model design
  • Detailed analytical requirements, including integration points
  • Definition and support of the transition to operational status
  • Structure, manage and deliver the conceptual and detailed design of the operating model
  • Full end-to-end business process design
  • Select and implement a core banking
  • Drive business growth through a retail banking business
  • Increased deposits to meet capital adequacy reserves

Enabling an investment bank to launch a  new retail division to complement their existing customer base, while competing for market share in a segment traditionally not a focus for them.

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Case Study: Establishing a new retail bank operating modelAsset Finance, Business Operational Platforms, Compliance, Unabridged
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