Providing a medical aid insurer with the confidence to make a multi-million Rand investment decision

One of South Africa’s largest medical aid insurers trusted BSG to scope, financially motivate and source the replacement of their administration, underwriting and billing systems for their health business. The resultant business case ensured the client’s exco didn’t have to second guess themselves and they approved the request first time, an accolade on the robustness of BSG’s business case.

overview of the clients needs
  • Make significant financial and business decisions to replace a legacy system
  • Create feasible strategic options to empower c-suite decision makers e.g. funding, strategic alignment and strategic systems vendors
  • Identify key customer, user and innovation requirements for the vendor selection process and business case
  • Write a business case, linked to innovation and strategy drivers, with multiple implementation options to empower c-suite decision makers in under 90 days
  • Capture a comprehensive portfolio of requirements, representative of the end-to-end business value chain
  • Analyse the global market to identify five strategic vendors
  • Comprehensive view of end-to-end business value chain requirements used in the request for proposal (RFP), resulting in three global vendors aligned to these needs
  • Comprehensive understanding of total cost to company over 20 years
  • A roadmap outlining cost and resources required for the first 18 months
  • Enhanced customer, operations and systems alignment

A detailed investigation by BSG allowed the client to meet a 90-day challenge and provided exco with the confidence to approve a multi-million Rand investment case to unlock the future of innovation and customer experience.

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Our Business Consultants are skilled business analysts, capable of creating robust, versatile business case and business requirements documentation to ensure you are able to make business decisions with absolute confidence.

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